What delivery methods are there to choose from?
Your order is delivered directly to you by letter or to your postal agent.
What are the shipping costs?
Depending on the weight of your goods, including the packaging of the products, a shipping fee is calculated. If you order for more than a certain amount (see below) the shipping is free. It differs depending on which country you order from.
You always see what the shipping costs before you make your payment. Below is the order amount to get free shipping to the countries we deliver to from the web shop.
Free shipping on orders over the following amounts
Austria 360 euro
Belgium 310
Bulgaria 550 euro
Croatia 360 euro
Republic of Cyprus 300 euro
Czech Republic 360 euro
Denmark 250 euro
Estonia 300 euro
Finland 250 euro
France 360 euro
Germany 310 euro
Greece 550 euro
Hungary 360 euro
Ireland 550 euro
Italy 360 euro
Latvia 310 euro
Lithuania 300 euro
Luxembourg 310 euro
Malta 300 euro
Norway 250 euro
Netherlands 310 euro
Poland 310 euro
Portugal 550 euro
Romania 550 euro
Russia 350 euro
Slovakia 360 euro
Slovenia 360 euro
Spain 550 euro
Sweden 90 euro
Åland 250 euro
How long does it take before I receive my order?
We will send goods to you within 48 hours (non-holiday days) after you have placed your order. After that, it takes about 2-7 days to deliver your order. This depends on the country you are ordering from.
How do I pick up my package?
If it is not delivered to you directly, you will pick up your package from your postal agent. Bring identification.
I wrote the wrong email address in the order, can I still pick up my package?
Contact us at Skigo and we will help you correct your information.
To which countries do you deliver?
From shopen.skigo.se we deliver to the EU countries, Norway and Russia. For other countries, we refer to contact by e-mail or telephone, we will do everything we can so you can get your Skigo product.
I did not receive everything I ordered, what is meant by residual listed products / goods?
It happens that we can not send all goods at once, this is because the stock balance did not match the order. When this happens, we still send the goods we have in stock and note down the goods that were not in stock. We do this so that you as a customer do not have to wait longer than necessary. Skigo then sends the remaining listed goods home to you or your agent, this free of charge.
